After I signed up for Premium Student, I received an email from SheerID to upload a document. SheerID is the service that verifies your qualification for Premium Student. Problems with your account, payments, or billing? That’s us! Check out our support site for more info.

Spotify is unable to assist with Student verification issues, so please reach out to SheerID for support.

It can take a few days to hear back about eligibility.

SheerID manages the entire verification process, so the best place for help is on their verification FAQ page, or open a ticket with their support team. This will ensure your browser isn’t pre-populating any fields with saved information that might cause your verification to fail. If you’re having verification issues, try again using an incognito or private window of your browser. If you reach this limit and are still unable to verify, you will need to contact SheerID support before you can continue the process.We partner with SheerID to verify your eligibility. You can request up to 3 documents to be reviewed by SheerID. How many attempts do I have to provide documentation? To trigger a new link, please go back to the verification page and sign up again. The link sent to you for document upload is only valid for 7 days. My document upload link is no longer working.

Transcript that shows classes currently in progress.

Class schedule for the current academic term.

An official enrollment letter from your academic institution (acceptance letters will not be approved).

You can upload more than one document, if needed.

Issue date from the current academic term or within the last 3 months.The document must be an official document from your university or college that clearly indicates your enrollment in the current term.

We partner with SheerID to verify your eligibility.

Spotify student login